Amazon reviews

3.5

60% would recommend to a friend

(210,006 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 210,006 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
1.0
May 5, 2016
Recommend
CEO approval
Business Outlook

Pros

- Learn a lot - Get good lesson in corp environment - If you are willing to put up with 90% negative feedback to learn, it is worth it. - Everyone says it is stressful, I found it actually less work than a start up.

Cons

- Poorly managed - People are promoted for documenting successes not for necessarily making the best decisions which can make working there very frustrating if you are used to thinking about the greater whole. - The lifers think a little too much of their culture and excuse departures as people not fitting in so they don't properly evaluate where they are going wrong in people management. - The promotion process is byzantine and what was meant to remove bias has just accentuated the company's problems. - The work was boring. The challenge was navigating the corporate politics.

4.0
May 4, 2016
Recommend
CEO approval
Business Outlook

Pros

AWS is an excellent place to learn, be creative, own your project and be part of something larger than you are.

Cons

AWS prefers to hire from the outside vs. promote from within. Promotions to Level 6 (SDE III and Sr Product Manager) are commonplace, but promotions to Level 7 are few and far in between. Lots of Level 8 (Director) people are hired from the outside and most leave or are forced out within the first year.

3.0
May 2, 2016
Recommend
CEO approval
Business Outlook

Pros

- Most customer-centric company I have ever worked for. Amazon truly cares about its customers, what its customers wants and truly listens to customer feedback. Everything Amazon invests in, experiments and creates is for customer wants and needs. - Compensates VERY well. Base salary was very competitive for the role and the RSU grants were very generous, both initial and subsequent awards. - Fast-paced and dynamic environment. You were never bored at work. Fluid and constant-changing processes allows tons of opportunities for process improvement, innovation and problem solving.

Cons

- Career advancement rests entirely on Sr Team's perceptions instead of results or associate feedback. Making relationships with Sr Leadership is the most important factor in getting rated well/promoted. Heavily political. Managers with no results have been promoted to being the personal favorite of the General Manager. - Work/Life balance is nearly non-existent. Managers are expected to be on call 24/7 via email and phone when not at the Fulfillment Center. It was considered a badge of honor if a manager did not use their PTO or vacation time off in a given year. There was an Operations Manager who only took 2 days off when his son was born due to fear of the Sr Team perceiving him as not owning his role. - Cut-throat manager evaluations; no matter how much of a top-performing and contributing leader each individual manager is, someone has to be rated at the bottom through the current system. The difference maker is in the perceptions of Sr Team (see first point).

Viewing 586 - 588 of 210,006 Reviews

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