Is Amazon a good company to work for?

Amazon has an overall rating of 3.5 out of 5, based on over 251,663 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 60% of employees would recommend working at Amazon to a friend and 57% have a positive outlook for the business. The best reviews about Amazon have been left by employees working as Customer Solutions Manager , Recruiter Intern and ADC Engineer .

Does Amazon pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Amazon. This rating has been stable over the past 12 months.

How satisfied are employees working at Amazon?

60% of Amazon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Amazon?

Warehouse Associate (11115) , Warehouse Worker (6915) , Associate (6209) , Software Engineer (6167) , Area Manager (5700) , Software Development Engineer (SDE) (3512) , Fulfillment Associate (3409) , Software Development Engineer (3183) , Customer Service Representative (3043) , Program Manager (2478) , Operations Manager (2296) , Customer Service Associate (2216) , Sortation Associate (1866) , Manager (1455) , Process Assistant (1422)

What are the pros of working at Amazon according to real employee reviews?

"Pay is good but not worth the asks made from IT and how they are treated" ((in 19523 reviews)); "Their health benefits is good and their career choice is helpful to start a new career." ((in 13315 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7761 reviews)); "It's a very huge company all around the world and it keep satisfying their employees with good salary and accommodation" ((in 5821 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4880 reviews))

What are the cons of working at Amazon according to real employee reviews?

"You do work bloody hard and very long hours so there is no work life balance" ((in 10085 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7099 reviews)); "Poor management and it's difficult to get a hold of someone when there's a problem that needs fixing." ((in 6667 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5192 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2415 reviews))

What are employees saying about Amazon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon layoffs and their outlook for job security at Amazon in 2026.

What are the top reviewed Amazon locations?

Seattle , New York , Dallas , Phoenix , Los Angeles , Austin , Houston , Atlanta , San Francisco , Charlotte , Chicago , Boston , Baltimore , Las Vegas , Nashville , Arlington , Sunnyvale , Bellevue , San Bernardino , Jacksonville , Tempe , San Diego , Fort Worth , Miami , Orlando , Denver , Hebron , Indianapolis , Tracy , Sacramento

Amazon reviews

3.5

60% would recommend to a friend

(210,064 total reviews)

Andrew Jassy

50% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (210,064 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amazon has an employee rating of 3.5 out of 5 stars, based on 210,064 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews

2.0

May 12, 2014

Rough Three Years - for a prior Military Leader

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Dynamic and fast paced environment. Great Associates. Awesome customer focus and extensive automated tools to aid individual and group tasks. World class facilities.

Cons

Rapid growth means rapid promotion of data driven managers in the Fulfillment Centers. Data driven Managers do not have the leadership and soft skills to develop and lead hundreds of associates and subordinate leaders. Vast gap in senior leadership which reflects in rapid turnover in the Area and Operations Managers. Those who can seek position out of the DCs while those who are frustrated leave the company in droves. I caution prior Military to think long and hard about joining the Amazon Distribution Center operations. Life work balance and your frustration at the lack of Sr. Leadership will quickly dissolution you.

1.0

May 10, 2014

Everything you're reading on Gawker is true

Business development

Recommend

CEO approval

Business Outlook

Pros

Relatively good pay, stock bonuses, Orca card

Cons

Soul-crushing; a lot of terrible managers; promotion is next to impossible; terrible work/life balance; no care for employees

3.0

Apr 28, 2014

Good company, but different groups range from great to nightmarish

Quality assurance engineer ii

Recommend

CEO approval

Business Outlook

Pros

- pay and bonus are good - try to hire the best - dogs in the office - casual work environment

Cons

- compensation packages are misleading-- heavy in stock awards that vest mostly 3 and 4 years after hire. 90% of employees don't make it that long, so they know they don't have to pay out. - EXTREMELY dev-centric. They hire excellent developers, and excellent dev managers. However, upper management has no love or respect for QA, and hire the worst possible QA managers. Some are good, but they always seem to move on once they get sick of being treated like second-class citizens. - Hard work is not respected nearly as much as good old-fashioned butt kissing. So many good testers left, while the absolute laziest got promoted to management, it was demoralizing. - Some groups (not all) require excessive hours - Raises aren't worth the hassle of the ridiculous review process.

Viewing 628 - 630 of 210,064 Reviews

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Amazon

Amazon reviews

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Rough Three Years - for a prior Military Leader

Everything you're reading on Gawker is true

Good company, but different groups range from great to nightmarish

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