Amazon reviews

3.5

60% would recommend to a friend

(210,098 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 210,098 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
4.0
Mar 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Amazon is a very healthy, growing company and if one wants to work in the Amazon Web Services division it is growing very rapidly and is a good resume experience-builder for younger developers. Overall, I have had excellent cooperation from management in having a flexible schedule and support in managing difficult family matters; While not as cutting-edge as Google in many respects, Amazon does tend to make use of recent technologies and moves along technically at a fair clip in most areas.

Cons

There is very, very poor support for growing developers technically - virtually no formal training available: if you don't pick up new skills by yourself, you will not be getting any assistance in acquiring them from the company. Highly chaotic development environment with constantly shifting priorities and - from an engineering standpoint - very little formal process. Younger developers (whom Amazon courts heavily) do not get an adequate picture of what good software development practices are like, and are very likely to have severe culture shock when they move on to companies with better development shops. There is far too much emphasis and praise heaped upon the developers that engage in "heroic" efforts while the people who perform consistently and steadily are virtually ignored. Also, it is very difficult to get a promotion at Amazon: the process for it is overly political. The development tools and infrastructure at Amazon can be very cumbersome and frustrating to work with. Amazon is really behind the curve in developing sustaining and operational teams for software and software services, placing an undue burden on developers, impacting their primary development work. Any developer should be aware that there will almost certainly be a frequent on-call obligation for them in which they are chained to a pager 24x7 for a week. For many of the smaller groups, developers end up being on-call for 1 week in every four.

1.0
Jan 3, 2011
Recommend
CEO approval
Business Outlook

Pros

They pay well. The email targeting is fascinating.

Cons

There is absolutely zero work-life balance. Pressue from management is extreme, and every department is horribly understaffed. Every employee has far too many deliverables to learn anything here; You simply get plugged into a system and have to work as hard and as fast as you can. If you are the kind of person who values a life outside of work, avoid this company at all costs.

1.0
Nov 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Great business model - customer satisfaction, wide variety of products, lowest prices, and convenience. That combination is hard to beat when executed well. Casual dress code is awesome (jeans, t-shirt, flip flops, baseball cap). Company profitability and stock price has performed well. The company is finally trying to improve their work culture and make it a decent place to work.

Cons

Upper management leaves a lot to be desired. They only know how to manage up and are not supportive of direct reports, causing a lot of potential leaders to make quick exits or end up failing. Lots of managers and leaders chasing AMZN stock, frequently checking the price throughout each work day. There is very little information sharing passed along, making it hard for new hires to quickly acquire the "tribal knowledge" necessary to do their jobs.

Viewing 649 - 651 of 210,098 Reviews

Glassdoor has 251,705 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.