Amazon reviews

3.5

60% would recommend to a friend

(209,262 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

209K reviews
4.0
Oct 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Making designs and customer experiences that go live and are used by millions of people is an accomplishment that I'm so proud of as a designer. Amazon offers that kind of opportunity. There is also exposure to incredible minds and personalities, and talent that inspires you to raise your game. I met, worked with, learned from, and became lifelong friends with amazing people here. Collaboration opportunities abounded, and ideas for continuous improvement were encouraged, and implemented with supportive data (which you got to research, write/mock up and pitch). What they say about project ownership is true, but you're as responsible for tooting your own horn and creating visibility around your project too. Type-A drivers probably find it easiest to survive here. In addition to working on meaningful customer experience design projects, I got a great business education. Designers have access to data and as much business and technical specs as they can stomach. There were fun prototyping explorations, and plenty of exposure to customers via a robust and supported usability department.

Cons

Expect to gain weight, go on anti-anxiety meds, and resume your smoking habit working here because you'll kiss your life outside of work goodbye. You can never "coast" or just do your job--taking a "rest" by working less than 50 hours/week is a sign of weakness and losing your edge--eventually you'll be penalized for it. "Sustainers" need not apply, Amazon is only for aspiring leaders who launch stuff and then move on to the next sexy project. If you're even momentarily not interested in leading a team, or continuously working for a promotion, you're given a low performance review. I saw this happen to countless great people. Everyone does the job of at least one and a half, if not two, people, and continuing education is your responsibility and expense (in time outside of work), not the company's. Would also concur that it's essential to find the right team to work for--if you interview, be sure to read between the lines to ascertain how happy those on your loop are.

1.0
Jun 1, 2011

Chew you up, spit you out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working for a revolutionary company. If you came in when the stock was low -you're in a good spot. If you are coming in now - it's not worth it.

Cons

I worked at Amazon for over 5 years. I put in on avg about 60 hours per week, which is typical for most employees. Work/life balance doesn't exist and you are expected to be available at all hours of the day. I got a call from my boss at 2am once (everything is a fire drill). I would be more understanding if they instilled a sense of appreciation for their employees, but they don't. Lots of work with very little praise. You get tons of criticism though. It's also a very political environment due to their "Top Grading" process. They have to let go 10% of their employees annually and managers are often forced to down grade reviews to meet this curve (this is literally a company goal that all SVPs are held accountable to). I've seen it happen multiple times with out just cause. They've relocated people from all over the world and then a year later fired them. Very little respect for people and their families. I know I sound like a bitter employee, but I'm really not (I actually left on very good terms). I just want people to know what they are getting themselves into before they do it. If you are thinking about relocating for this company, don't do it. It's too risky (especially if you have a family).

1.0
Jul 29, 2010
Recommend
CEO approval
Business Outlook

Pros

You can bring your dog to work, you can work from home (sometimes)--which you will be doing ALL the time (NIGHTS and WEEKENDS.)

Cons

Management on ALL levels are horrid! You are just a number and unless you brown-nose, you will go nowhere. You will be working at MINIMUM, 55-70+ hours a week (NO work/life balance). You end up spending your valuable time having to constantly train new employees because of the 70% attrition rate. Here's a simple breakdown for you: -Benefits are poor -No work/life balance -No respect at all -You are just a number -You will have no social life -You'll be thrown "under the bus" by your peers and management -Don't expect to be at Amazon longer than 2 years -Discount is a joke Amazon is not the "great" place everyone thinks it is. Yes, they treat their customers great (for the most part,) but they treat their employees like dirt. I don't know many people that have been here longer than 2 years--it's a rarity. It's basically like working at Wal-mart, but online.

Viewing 67 - 69 of 209,262 Reviews

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