Amazon Support Engineer II reviews

3.8

79% would recommend to a friend

(137 total reviews)
avatar

Andrew Jassy

70% approve of CEO

63% positive business outlook

Support Engineer II employees have rated Amazon with 3.8 out of 5 stars, based on 137 company reviews on Glassdoor. This indicates that most Support Engineer II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Support Engineer II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

137 reviews
5.0
Aug 23, 2020
Recommend
CEO approval
Business Outlook

Pros

- Good career opportunities - Plenty to learn - Great colleagues - Culture of learning and continuous improvement

Cons

- Can be stressful to keep up with work demands - Expectations around continuous improvement might not suit everyone - Promotion process is very cumbersome

5.0
Aug 15, 2020
Recommend
CEO approval
Business Outlook

Pros

+Really customer centric company. +Diverse environment, connects people from all over the world. +Employees are working with people they respect. +Opportunities for growth, if you know how to take them. +Competitive salary, bonuses, stocks, contribution to private retirement, holidays, private health insurance, maternity/paternity leave, financial contributions to ongoing development e.g tech certifications, course work, big bright office, fruits

Cons

-Remote work has to be pre-approved -Work life balance can get harder at times

5.0
Jun 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Friendly culture Great manager Leadership changes pretty quick but stays on correct track

Cons

Quick change in leadership shakes the way u perform

Viewing 118 - 120 of 137 Reviews

Glassdoor has 251,782 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.