Is Amazon a good company to work for as a Support Engineer III?

Support Engineer III professionals working at Amazon have rated their employer with 3.8 out of 5 stars in 33 Glassdoor reviews. This is a higher than average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Support Engineer III Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Support Engineer III interview questions at Amazon .

Does Amazon pay Support Engineer III employees well?

Support Engineer III professionals rate their compensation and benefits at Amazon with 4.1 out of 5 stars based on 33 anonymously submitted employee reviews. This is 10.3% better than the company average rating for salary and benefits. Find out more about Support Engineer III salaries at Amazon.

How happy are Support Engineer III professionals working at Amazon?

99% of Support Engineer III employees at Amazon would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Support Engineer III professionals have also rated Amazon with a 3.5 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.8 rating for culture and values and 3.9 rating for career opportunities.

What Amazon locations are top rated by Support Engineer III employees?

Seattle is the top rated Amazon location by Support Engineer III employees.

What are the top reviewed jobs at Amazon?

Warehouse Associate (11120) , Warehouse Worker (6916) , Associate (6212) , Software Engineer (6179) , Area Manager (5708) , Software Development Engineer (SDE) (3521) , Fulfillment Associate (3411) , Software Development Engineer (3184) , Customer Service Representative (3047) , Program Manager (2483) , Operations Manager (2299) , Customer Service Associate (2219) , Sortation Associate (1868) , Manager (1455) , Process Assistant (1422)

What are the pros of working at Amazon according to real employee reviews?

""Pay is good but not worth the asks made from IT and how they are treated"" ((in 19452 reviews)); "good benefits you have to get good benefits because everything else at amazon is terrible!!" ((in 13364 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7782 reviews)); "It's a very huge company all around the world and it keep satisfying their employees with good salary and accommodation" ((in 5798 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4886 reviews))

What are the cons of working at Amazon according to real employee reviews?

"You do work bloody hard and very long hours so there is no work life balance" ((in 10111 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7077 reviews)); "Poor management can lead to unnecessary stress and even impact your standing within the company." ((in 6677 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5232 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2424 reviews))

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Amazon Support Engineer III reviews

3.8

99% would recommend to a friend

(33 total reviews)

Andrew Jassy

85% approve of CEO

48% positive business outlook

Ratings by category

4.1

Compensation and benefits

3.9

Career opportunities

3.8

Culture & values

3.6

Diversity & inclusion

3.5

Work/Life balance

2.9

Senior management

Support Engineer III employees have rated Amazon with 3.8 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Support Engineer III professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Support Engineer III professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

33 reviews

4.0

Feb 14, 2023

Review

Support engineer iii

Recommend

CEO approval

Business Outlook

Pros

Great work experience and pay

Cons

None. As of now .

5.0

Dec 30, 2022

3 Months at Amazon

Support engineer iii

Recommend

CEO approval

Business Outlook

Pros

Amazon is a place where you get to learn and showcase your skills which is beneficial and has direct impact on thousands and millions of customers around the world. At Amazon every employee is a leader and you are given freedom to take complete ownership of the work you do from day 1. My manager was fully supportive and was always looking for opportunities to highlight the work I do.

Cons

As a new hire, you are expected to explore internal resources and get yourself adapted to the process and culture as soon as possible. Senior folks in the team are involved in their own work and as a new hire the individual needs to spare additional time to figure out things themselves. Once in, it's not too hard because of well documented wikis and other resources.

5.0

Sep 24, 2022

Great place and people to work for

Support engineer iii

Recommend

CEO approval

Business Outlook

Pros

The company offers amazing benefits to its employees. The principles it operates on are incredible. The culture and diversity is valued and respected to the core. There is an endless sea of things to learn and grow. The organisation has open discussions about everything - disagreements, progress, successes and failures.

Cons

Not a con but it can be intimidating to start at Amazon because the way it operates is very and totally different from all the organisations I have worked with. I say this in all the good sense but there is so much you feel like you don't know. At the same time, your peers are so accomodating and do not expect you to know it all. Learning is expected, of course.

Viewing 10 - 12 of 33 Reviews

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3 Months at Amazon

Great place and people to work for

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