Amazon Tech Support Agent reviews

3.6

64% would recommend to a friend

(46 total reviews)
avatar

Andrew Jassy

58% approve of CEO

52% positive business outlook

Tech Support Agent employees have rated Amazon with 3.6 out of 5 stars, based on 46 company reviews on Glassdoor. This indicates that most Tech Support Agent professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Tech Support Agent professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

46 reviews
2.0
Dec 17, 2019

Decent Job

Recommend
CEO approval
Business Outlook

Pros

Lots of hours available to work

Cons

no benefits available; getting bad ratings from customers for things beyond our control

4.0
Dec 6, 2019

Technical support

Recommend
CEO approval
Business Outlook

Pros

work from home option to provide digital and device support to North American client base

Cons

Timings would be according to developed countries. Being an Indian it would be whole shift of biological clock by 12 hours.

3.0
Nov 16, 2018

good

Recommend
CEO approval
Business Outlook

Pros

the benefits provided are fine

Cons

management is turning out to be very biased

Viewing 40 - 42 of 46 Reviews

Glassdoor has 251,744 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.