Amazon Technical Customer Service Associate reviews

3.5

76% would recommend to a friend

(54 total reviews)
avatar

Andrew Jassy

27% approve of CEO

77% positive business outlook

Technical Customer Service Associate employees have rated Amazon with 3.5 out of 5 stars, based on 54 company reviews on Glassdoor. This indicates that most Technical Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Technical Customer Service Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

54 reviews
5.0
Jun 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Training opportunities along with organizational priorities make the job not only clear, but I am given the tools to do it. Working in a high pace challenging environment is great for employees and our customers.

Cons

Startup mentality and tooling in a large company make some days challenging, trying to find the right tool or team, and learning to ignore outdated information can be difficult at times.

5.0
Dec 11, 2016
Recommend
CEO approval
Business Outlook

Pros

I've just started on the job but so far, so awesome. I am in complete happy shock with how friendly everybody is, always trying to help you. Free coffee, great benefits.

Cons

No cons, I am truly happy.

Viewing 52 - 54 of 54 Reviews

Glassdoor has 251,766 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.