Jan 28, 2016
Amazon Technical Operations Engineer I reviews
3.4
64% would recommend to a friend
Andrew Jassy
60% approve of CEO
24% positive business outlook
Technical Operations Engineer I employees have rated Amazon with 3.4 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Technical Operations Engineer I professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Technical Operations Engineer I professionals compared to other employers within the Information Technology industry (3.9 stars).
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Reviews by job title
33 reviews
5.0
Nov 19, 2013
Recommend
CEO approval
Business Outlook
Pros
-The people are bright but rarely arrogant. -Decisions are made based on the merit of ideas (and supporting data), not who makes them. -The work has substance and I can see the impact of what I do. -The day goes by quickly; I am never counting hours. -Though they can be a bit secretive, upper management has a vision and seem to know what they are doing. They do their best to share what employees need to know. -Leadership principles are valuable and have a guiding presence day-to-day. -Management has genuine interest in their employees' career development. There are a lot of great resources to help you develop and advance. -I learn a new skill or gain new insight every day. Amazonians ride a river of information! -Criticism is welcomed, and heated debates fuel good relationships. -Stock options and benefits are excellent. -The Amazon name is respected -- it definitely opens doors. -People bring their dogs to work. -Amazon brings artists and authors to give performances and talks during lunch breaks. -Seattle is great! Who can't get enough rain, coffee, hiking, grunge, and breweries?
Cons
-Most everyone I've met here is good-natured, but not always outgoing in the workplace. It can take some initiative to meet others and expand your network. -Each team is highly autonomous, which is good overall, but has its drawbacks. Experiences vary a lot at Amazon, so what I describe could be different from what you come to find. The good news is that everyone has the option to move around the company. -As mentioned above, upper management can be mysterious at times. I appreciate that they acknowledge the opacity of some topics, but it could be an issue if you need total transparency. -Amazon can be very demanding. This, of course, comes with the territory of interesting work and continuous learning. As they say, "no pain, no gain." If you are not willing or able to invest more than the 40 hour week, this might not be the place for you. That being said, I have never felt burnt out, just properly challenged. -Although it seems to do good for my waistline, there aren't as many gimmes (free food, swag, etc.) as you would get at other big tech companies. This is in line with the leadership principle of frugality. The workplace is comfortable enough, so I'm not complaining. -Free daycare is not provided. If you have kids, this is a more legitimate con than missing out on free candy bars or Amazon-branded chapstick. -Amazon is a mammoth of a company in size. I don't find the work menial as a result, but as you might imagine, it's not as personal as a smaller company would be.
2.0
Mar 5, 2013
Recommend
CEO approval
Business Outlook
Pros
The best part about Amazon is its focus on ownership. You really have the opportunity to contribute to your project, and in more ways than just "here's the feature, code it up". You get to think of how you want to improve the project and are encouraged to do so in anyway you can. There's not much to say about compensation and benefits. They're around average, but I still list it as a pro. Free snacks in the kitchen.
Cons
I can't imagine having less work-life balance. We don't get sick days, so when you get sick you come in to work and give whatever you have to everyone else (and they return the favor, hooray!). They don't bother mentioning it in the offer, so it comes as a pretty big shock when you get sick - "Oh, by the way we're the only major company ever to not offer sick days." Of course you can take some of your very limited vacation days instead if you want (that is, if you even have any saved up). Another perk they don't tell you about: being on call. They don't have Ops teams here and barely have Customer Service, so as an SDE you get to play both. Getting paged at 3am for issues beyond your control is not a lot of fun, and neither is responding to customer issues all day with "this behavior is expected". And I hear if you're in Seattle, it's even worse (as in, even less work-life balance). God help our Seattle brethren.
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