Is Amazon a good company to work for as a Technical Support Associate I?

Technical Support Associate I professionals working at Amazon have rated their employer with 3.8 out of 5 stars in 30 Glassdoor reviews. This is a higher than average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Technical Support Associate I Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Technical Support Associate I interview questions at Amazon .

Does Amazon pay Technical Support Associate I employees well?

Technical Support Associate I professionals rate their compensation and benefits at Amazon with 3.7 out of 5 stars based on 30 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Technical Support Associate I salaries at Amazon.

How happy are Technical Support Associate I professionals working at Amazon?

83% of Technical Support Associate I employees at Amazon would recommend their employer to a friend. This rating has increased by 115% in the past 12 months. Technical Support Associate I professionals have also rated Amazon with a 2.7 rating for work-life-balance, 3.5 rating for diversity and inclusion, 4.0 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Amazon?

Warehouse Associate (11120) , Warehouse Worker (6916) , Associate (6212) , Software Engineer (6177) , Area Manager (5708) , Software Development Engineer (SDE) (3521) , Fulfillment Associate (3411) , Software Development Engineer (3184) , Customer Service Representative (3047) , Program Manager (2482) , Operations Manager (2299) , Customer Service Associate (2219) , Sortation Associate (1868) , Manager (1456) , Process Assistant (1422)

What are the pros of working at Amazon according to real employee reviews?

"Pay is good but not worth the asks made from IT and how they are treated" ((in 19439 reviews)); "good benefits you have to get good benefits because everything else at amazon is terrible!!" ((in 13258 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7712 reviews)); "It's a very huge company all around the world and it keep satisfying their employees with good salary and accommodation" ((in 5748 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4908 reviews))

What are the cons of working at Amazon according to real employee reviews?

"You do work bloody hard and very long hours so there is no work life balance" ((in 10117 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7053 reviews)); "Their management is poor and has many problems that you may have never seen before." ((in 6667 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5201 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2410 reviews))

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Amazon Technical Support Associate I reviews

3.8

83% would recommend to a friend

(30 total reviews)

Andrew Jassy

17% approve of CEO

21% positive business outlook

Ratings by category

4.0

Culture & values

3.7

Compensation and benefits

3.5

Diversity & inclusion

3.2

Career opportunities

2.7

Work/Life balance

2.6

Senior management

Technical Support Associate I employees have rated Amazon with 3.8 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Technical Support Associate I professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Technical Support Associate I professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

30 reviews

5.0

Sep 27, 2021

Technical support associate D2AS

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

Veryy flexible A lot of recognition rewards with salary on Monthly or quaterly basis Lots of Internal opportunities for growth No issues with leaves Amazing support from senior staff

Cons

9 hours working can sometimes be hectic

1.0

Aug 23, 2021

Different from 10 years ago

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

Work from home available, on-site is fancy with food vending and your cubicle and chairs are high end and expensive.

Cons

Metrics-based, and short leash, your watched, and your teams and managers are changed around almost too much to really build good skills they ask for.

4.0

Jun 2, 2021

Technical support associate needs to handle customers issues over chats/emails/phone calls etc.

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

Good for earning more money, Company benefits, less skills set required for this job role.

Cons

Lot of work and pressure at times.

Viewing 16 - 18 of 30 Reviews

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Amazon reviews Amazon Technical Support Associate I reviews

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Amazon Technical Support Associate I reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Technical support associate D2AS

Different from 10 years ago

Technical support associate needs to handle customers issues over chats/emails/phone calls etc.

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