Is Amazon a good company to work for as a Technical Support Associate - Technical Account Management Department?

Technical Support Associate - Technical Account Management Department professionals working at Amazon have rated their employer with 4.0 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Technical Support Associate - Technical Account Management Department Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Technical Support Associate - Technical Account Management Department interview questions at Amazon .

What are the top reviewed jobs at Amazon?

Warehouse Associate (11120) , Warehouse Worker (6916) , Associate (6212) , Software Engineer (6177) , Area Manager (5708) , Software Development Engineer (SDE) (3521) , Fulfillment Associate (3411) , Software Development Engineer (3184) , Customer Service Representative (3047) , Program Manager (2482) , Operations Manager (2299) , Customer Service Associate (2219) , Sortation Associate (1868) , Manager (1456) , Process Assistant (1422)

What are the pros of working at Amazon according to real employee reviews?

""Pay is good but not worth the asks made from IT and how they are treated"" ((in 19452 reviews)); "good benefits you have to get good benefits because everything else at amazon is terrible!!" ((in 13364 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7782 reviews)); "It's a very huge company all around the world and it keep satisfying their employees with good salary and accommodation" ((in 5798 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4886 reviews))

What are the cons of working at Amazon according to real employee reviews?

"You do work bloody hard and very long hours so there is no work life balance" ((in 10111 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7077 reviews)); "Poor management can lead to unnecessary stress and even impact your standing within the company." ((in 6677 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5232 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2424 reviews))

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Amazon Technical Support Associate - Technical Account Management Department reviews

4.0

99% would recommend to a friend

(17 total reviews)

Andrew Jassy

14% approve of CEO

99% positive business outlook

Ratings by category

4.9

Diversity & inclusion

4.8

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

2.9

Work/Life balance

Technical Support Associate Technical Account Management Department employees have rated Amazon with 4.0 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Technical Support Associate Technical Account Management Department professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Technical Support Associate Technical Account Management Department professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17 reviews

4.0

Jul 3, 2026

Head of Business Dev

Head of department

Recommend

CEO approval

Business Outlook

Pros

Level of degrees of freedom is super high

Cons

Depends if the department is a focus area or not

3.0

Aug 16, 2024

Be right a lot, and prepare to work a lot.

Head of department

Recommend

CEO approval

Business Outlook

Pros

operational excellence, document writing, massive scale and impact

Cons

work life balance, political, promotions are scarce

4.0

May 23, 2024

Good place to work

Department head

Recommend

CEO approval

Business Outlook

Pros

1. leadership principles 2. very smart people

Cons

1. focused more on processes

Viewing 1 - 3 of 17 Reviews

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Amazon Technical Support Associate - Technical Account Management Department reviews

Ratings by category

Ratings by demographic groups

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Head of Business Dev

Be right a lot, and prepare to work a lot.

Good place to work

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