Is Amazon Web Services a good company to work for?

Amazon Web Services has an overall rating of 3.6 out of 5, based on over 16,928 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Amazon Web Services to a friend and 62% have a positive outlook for the business. The best reviews about Amazon Web Services have been left by employees working as Senior Customer Solutions Manager , Applied Scientist Intern and Inside Sales Representative .

Does Amazon Web Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Web Services employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Amazon Web Services. This rating has been stable over the past 12 months.

How satisfied are employees working at Amazon Web Services?

62% of Amazon Web Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Web Services 3.0 out of 5 for work life balance, 3.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amazon Web Services?

Software Engineer (880) , Solutions Architect (502) , Software Development Engineer (SDE) (476) , Cloud Support Engineer (407) , Software Development Engineer (339) , Account Manager (298) , Program Manager (193) , Cloud Support Associate (185) , Data Center Technician (180) , Cloud Support Engineer I (161) , Software Development Engineer (SDE) II (152) , Senior Solutions Architect (140) , Cloud Support Engineer II (131) , Cloud Engineer (127) , Account Executive (118)

What are the pros of working at Amazon Web Services according to real employee reviews?

"Pay is good for an intern and there’s a lot of room for growth because it’s a huge company" ((in 1184 reviews)); "It’s fun and the people are great" ((in 759 reviews)); "Learning is good and salary too" ((in 533 reviews)); "And also it offers good benefits" ((in 481 reviews)); "Very generous with budget (if your team is performing well and the economy is great)" ((in 464 reviews))

What are the cons of working at Amazon Web Services according to real employee reviews?

"No work life balance and I don’t recommend If anyone looking for 9" ((in 907 reviews)); "Poor management can lead to unnecessary stress and even impact your standing within the company." ((in 427 reviews)); "You can get bad managers and or teams which can hinder growth and mental health." ((in 388 reviews)); "Poor leadership and will want to reach pip quota" ((in 248 reviews)); "Frequent layoffs without notice or explanation (employees encouraged to "focus on work" and not worry about layoff speculation)." ((in 239 reviews))

What are employees saying about Amazon Web Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Web Services layoffs and their outlook for job security at Amazon Web Services in 2026.

What are the top reviewed Amazon Web Services locations?

Seattle , New York , Arlington , Herndon , Dallas , Austin , San Francisco , Boston , Washington , Atlanta , Santa Clara , Chicago , Los Angeles , Sterling , Palo Alto , Houston , Ashburn , Denver , San Jose , Sunnyvale , Bellevue , Manassas , Columbus , Portland , Boardman , San Diego , Chantilly , Nashville , Charlotte , East Palo Alto

Amazon Web Services reviews

3.6

62% would recommend to a friend

(14,059 total reviews)

Matt Garman

52% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (14,059 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 14,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

14K reviews

1.0

Dec 16, 2022

Serious cultural problems. Great with customers, terrible at managing the team

Senior leader

Recommend

CEO approval

Business Outlook

Pros

Best technology out there, if you want to build fast and big Unending number of jobs to try over time in a variety of fields Good compensation

Cons

Forced attrition goals can motivate managers to push people out just to hit a number rather than build people up. Encourages all sorts of bad behaviors. Employees are not told for months that they are on the first phase of an improvement plan and then get surprised with an offer to exit. No transparency, no accountability.

2.0

Dec 5, 2022

Incredible role with growth opportunities and a big scoop of acute anxiety

Cloud support engineer

Recommend

CEO approval

Business Outlook

Pros

- Growth opportunities - Remote - Okay pay - Sense of accomplishment - Access to AWS Cloud services - Experience in troubleshooting - Sign on bonus - Helping people

Cons

- No sense of team - Daily anxiety to meet "numbers" - Your productivity is judged by these individualized goals/ "numbers" that can only be earned through team effort - Working on holidays if you are on the schedule - Lack of attention to employees suffering from mental struggles - Lack of communication between different departments - Work/life balance - Lack of diversity/inclusion in certain teams - Underwhelming training-to-work transition - New hires coming in and older hires leaving pretty much EVERYDAY! - Your "mentor" that is assigned to answer all your questions is probably going to be busy for the day, so you figure it out yourself. - Your team won't necessarily ever see your face, and vice versa.

5.0

Oct 22, 2022

Better than I expected

Software engineer

Recommend

CEO approval

Business Outlook

Pros

I like how flexible the work timing is. As long as I get my tasks done in a two week sprint, then I can work when I want. My team is only one day a week in person, and our team chooses which of the several offices in the area that we go to. It's nice to have options. The perks of a working for a big company is that there's a vast amount of automation and websites and resources for just about anything you would need, HR wise. The medical benefits are great. For developer comforts: When I was onboarding, I could choose between Windows and Mac laptops. They hilariously let you choose between 128 and 512 gb models. Of course I went with 512 gb. And we get to use Slack. Out of all of my friends and family (government, engineering, private, and public), I definitely have the best remote working experience.

Cons

Grain of salt: This is my first full-time job out of college. The first few months are a little grueling, being saddled with a hundred hours of courses, while simultaneously ramping up with a team. Like most American companies, time off is not great. After 3 months of working, I have 6 days off accrued. Better than average American companies, but not by much. It hurts a little more working with international sister teams, and our French compadres get months of time off, and more holidays.

Viewing 352 - 354 of 14,059 Reviews

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