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Amazon Web Services

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Amazon Web Services reviews

3.6

62% would recommend to a friend

(13,932 total reviews)
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Matt Garman

52% approve of CEO

62% positive business outlook

Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 13,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

14K reviews
5.0
Aug 18, 2022
Recommend
CEO approval
Business Outlook

Pros

As a customer of Amazon Prime for years, and unknowingly a customer of AWS via Netflix and other large AWS customers, I have always been impressed with the service and offerings. Now that I'm on the other side, I get it. There is no secret sauce here, there's just a passionate obsession over customers. It's elevated to an art form here.

Cons

These aren't necessarily cons, but facts to consider before you apply to AWS. It's a self-serve company. While there are tons of resources to help, both human and otherwise, you've got to figure it out on your own. It's not your typical corporate environment, with office managers and administrative assistants at your beck and call. Be comfortable with figuring stuff out on your own - actually, thrive at it - and you'll do well.

2.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Good experience with many AWS services Looks good on resume If you can get hired as L6+ you will make some baller $$$ cash

Cons

#1- it looks like 2025 is the year AWS is really putting the squeeze on everyone trying to get us to quit. They are deleting teams, increasing deliverables, and generally trying to make everything worse to reduce headcount by a stated goal of 15%. You will be busy and worked hard. Expect about 4 years before you will be considered for promotion. Then you will get a raise to the minimum pay band for your new role. This is policy across the company. Extremely rigid corporate culture- approved processes dictate every aspect of how you approach a problem, to the point of giving video training telling you obvious things like “if you can’t figure something out, slack a friend and ask first.” Amazon loves “VISA HOSTAGES.” Over half of your team(sometimes all of it) will be poor souls from China or India who will never dare to complain or offer honest feedback even if directly solicited. They are too afraid to lose their job and get deported. Amazon seems to intentionally hire candidates in this situation, then works them to death. Worst aspect- if the stock price goes up, this counts as a “raise”. Everyone who got hired 2022-2023 has their compensation all messed up across the board. DONT join at entry level and try to climb the ladder, the money is not there. My best advice is to keep applying for L6 and above positions as an external hire, you will get $$$ as an external hire. There is definitely $$$ at this company, but I admittedly couldn’t get it :)

1.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Learn what’s happening in cloud tech

Cons

Anyone who has stayed at Amazon longer than their first four years, eg your next manager, is likely on the sociopathic spectrum. You have to be soulless to survive and thrive here, because the company is soulless. Amazon is full of performative corporate drones that have learned to game the system and will use an array of tools to make themselves look good while diminishing your and other subordinate employees contributions. The leadership, particularly Jassy and Garman, are visionless and uninspiring. They don’t have any good growth ideas to combat competitors so they are using their monopsony power to squeeze margin out of the employee base to goose up the stock price. This adversarial approach to management has turned the South Lake Union campus into something of a gilded prison. The gleaming buildings hide an upside down world in which the least competent but most ruthless people run the show. Your work and contributions are consumed by these ruthless people to further their careers. You get to keep your paycheck, but not your dignity, as long as you’re willing to play the game.

Viewing 40 - 42 of 13,932 Reviews

Glassdoor has 16,780 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.