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      Amazon Web Services

      Part of Amazon

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      Amazon Web Services reviews

      3.6

      62% would recommend to a friend

      (14,129 total reviews)
      avatar

      Matt Garman

      52% approve of CEO

      62% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.8

      Career opportunities

      3.2

      Culture & values

      3.0

      Work/Life balance

      3.0

      Senior management

      Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 14,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      14K reviews
      1.0
      Sep 10, 2024

      More of a therapist role than an IT role.

      It support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work offers flexibility. Once you learn the system, it's easy to manage your workload. L4 pay in WA State ranges from $75K to $92K. I knew L3s making $57K who performed much better than some L3s hired at $71K.

      Cons

      L3 engineers often feel underappreciated by management. We are expected to go above and beyond for our peers while receiving little recognition. Promotions are rare, with only 6% of ITSE advancing to L4. Despite seeing many deserving L3s, promotions seem tied more to CSAT scores, which can be unfairly impacted by users who may not be technically inclined. The distinction between L3 and L4 feels arbitrary at times, with many L4s performing similar tasks as L3s but receiving higher pay. While some L4s are deserving, there are instances where it feels like promotions are more about internal politics rather than skill or merit.

      Viewing 592 - 594 of 14,129 Reviews
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      ReviewsAmazon Web Services reviews

      Glassdoor has 17,012 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.