employer cover photo
employer logo
employer logo

Amazon Web Services

Part of Amazon

Is this your company?

Amazon Web Services reviews

3.6

62% would recommend to a friend

(13,925 total reviews)
avatar

Matt Garman

52% approve of CEO

62% positive business outlook

Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 13,925 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

14K reviews
1.0
Jul 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Working at AWS provided exposure to cutting-edge cloud technologies and services, while collaborating with talented individuals and competitive compensation.

Cons

During my tenure at AWS, I experienced challenges that had a negative impact. The management style leaned towards micromanagement, with excessive expectations for long working hours, often surpassing 60-70 hours per week. Merely giving 100% effort was not sufficient; employees were pressured to go above and beyond, sometimes juggling unnecessary projects created by immediate or senior managers to enhance their own visibility and chances for promotion. Leaving AWS brought a profound sense of relief and a restoration of personal freedom. Despite the company offering slightly higher compensation, the sacrifice of work-life balance outweighed its benefits.

3.0
May 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Great place to learn how be a leader. Everyone is so willing to help and there is never a "not my job" attitude.

Cons

Before I started, I did a lot of research and saw many comments about AWS having a PIP (performance improvement program) culture. I had not experienced that personally until about 15 months in. I got a great annual review and consistently get good feedback from my peers. My manager, however, placed me in a coaching program and provided no notice that they had added me to that list of "under performers." The reasons provided also didn't seem to match up with the standard other peers who have been promoted were judged against. For AWS to be a data driven company, the data points didn't add up and it seemed like they were raising the bar for my situation but my peers weren't held to the same standard. I won't go into how I found out but had I not known I was in a coaching program, I may have been fired sooner. Knowing I was in a coaching program bought me extra time to look for new jobs and make progress on my coaching plan. Aside from that, the TAM role can be extremely stressful. You're expected to put your customers first AND then with your extra time, if you have any, contribute back to the AWS business. The paging situation depends on your team. For my teams, it worked well.

1.0
Mar 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy to sell the best technology in the industry.

Cons

After laying off 18K employees, Amazon continues with a secret blood letting hiding attrition from stockholders. AWS is the wild west. The Unregrettable Attrition program targets good employees based on how much they cost the company (thanks to data driven metrics). This policy targets older and expensive employees. AWS burns 'em, and churns 'em. There is absolutely no loyalty to employees. Favorite abound. Sales leadership is heartless. They take good employees meeting targets, and through the UA program give them impossible tasks to dance to. One example is an employee asked to increase sales by 300% in 20 days. This physically and mentally hurts the good people that were smart enough to get into AWS in the first place. The culture is completely toxic. They are the farthest from the Worlds Best Employer there has ever been.

Viewing 7 - 9 of 13,925 Reviews

Glassdoor has 16,773 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.