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Amazon Web Services

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Amazon Web Services reviews

3.6

62% would recommend to a friend

(14,006 total reviews)
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Matt Garman

52% approve of CEO

62% positive business outlook

Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 14,006 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

14K reviews
1.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, and RSU options.

Cons

I observed recurring issues with workplace conduct and culture. I personally experienced harassment twice, both cases were reported to HR multiple times, yet the employees involved — including a former manager — kept their positions without any noticeable repercussions. That same manager also harassed multiple employees, and someone I referred from another big tech company faced similar challenges before being placed on a performance plan and eventually let go. These patterns suggest more consistent accountability and stronger support systems are needed.

4.0
Jul 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Knowledgeable coworkers, high impact & visibility, ability to work with massive amounts of resources. Internal transfers are possible.

Cons

1/3 of the time oncall, getting paged 20+ times per day for issues that are often out of your control. Insane turnover, so that people who stay >6 months are some of the most tenured. 9 of 10 people turned over on my team in about 8 months. Because of this, the ops schedule is constantly shifting and doesn’t consider planned days off, to the point where I’ve had to reschedule vacations and plane tickets because no one could swap for that week. No time for documentation, and tribal knowledge gets lost when people leave. There is also little time for mentorship, which in high stress situations leaves junior engineers feeling unsupported and even more stressed. Managers are non technical, and care more about getting results, as opposed to creating robust systems or taking time to plan and act proactively. They would rather re-architect an entire system than move slower and build a well thought out one to begin with. That said, experience depends a lot on your team. My advice is to ask about operational load, work life balance, and project work before joining.

Viewing 136 - 138 of 14,006 Reviews

Glassdoor has 16,867 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.