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      Amazon Web Services

      Part of Amazon

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      Amazon Web Services reviews

      3.6

      62% would recommend to a friend

      (14,006 total reviews)
      avatar

      Matt Garman

      52% approve of CEO

      62% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.8

      Career opportunities

      3.2

      Culture & values

      3.0

      Work/Life balance

      3.0

      Senior management

      Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 14,006 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      14K reviews
      1.0
      Apr 9, 2025

      Cloud computing? More like cloudy communication

      Software development engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Big-name resume booster - Smart teammates (when they stick around) - Lots of internal documentation... for things that no longer exist - Free coffee and existential dread - You learn what not to do

      Cons

      - Assigned a manager with the emotional intelligence of a potato - Landed on the “Focus” list before I even got a chance to focus - Zero communication until suddenly: surprise reorg! - My manager got fired, and I found out from Slack gossip - The org structure changes more often than the cafe menu

      4.0
      Mar 28, 2025

      Good stable job, but has become uninspiring

      Senior solutions architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      AWS is a good place to work, the business is still growing fairly rapidly and if you maintain good work visibility you could stay at L6 forever. It's a comfortable salary with personal growth potential if you put in the work. I had supportive managers that pushed me to learn and grow. The people in my immediate org were fun to hang out with and other orgs were accessible and open to help you if you asked for it. Overall it's good in the sales org and I recommend it as a place to work.

      Cons

      AWS used to be on the bleeding edge, releasing inspiring service updates and had this exciting vision of the future, but that vision has largely faded in the wake of GenAI mania. GenAI caught AWS off guard in 2022 and the organic cloud growth shifted to "hard selling" customers on GenAI services, which changed the sales org for the worse. Leaders became hyperfocused on individual metrics and salesforce numbers which put a lot of stress on everyone. In my opinion AWS hasn't released anything really ground breaking since 2021, just incremental improvements to already good cloud services. This culture change put a lot of people into "fear mode" as scrutiny increased, but the daily work was largely the same. But if you know how to navigate the expectations, and being "inspired" isn't your thing, then you can easily thrive at AWS.

      Viewing 148 - 150 of 14,006 Reviews
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      ReviewsAmazon Web Services reviews

      Glassdoor has 16,867 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.