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Amazon Web Services

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Amazon Web Services reviews

3.6

62% would recommend to a friend

(13,925 total reviews)
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Matt Garman

52% approve of CEO

62% positive business outlook

Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 13,925 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

14K reviews
1.0
Jan 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay and you work with smart people

Cons

AWS is a billion dollar startup and it's run like one. Extremely frugal (I was given a used laptop), they build their own tools since they won't use any 3rd party, and there's a major organization restructuring every 4-6 months (often for no good reason). They will hire very smart people who are attracted to the AWS brand. Then they will have them do entry level work -- literally copying and pasting data. Data entry. All simply because they refuse to invest in any tools they haven't built themselves. Also, if anyone on your team leaves, congratulations. You now have two jobs, and no pay raise.

2.0
Dec 29, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are wonderful. There are some truly intelligent and kind people at the bottom and mid-level of leadership. Everyone is given space to invent and change and even new employees at the bottom of the org chart may speak up and disagree on a direction. At AWS/Amazon, your experience really seems to depend on what kind of Manager you get to work under.

Cons

There is a lack of empathy at the higher levels in Sales and Marketing. They're completely focused on shareholder value and manage costs at the expense of people. Level 8 and higher leverage libertarian, technocratic, nonsensical, pseudo-meritocratic, stack-ranking mixed with nonsensical jargon to justify holding people back from professional progress. Middle managers are unable to effectively coach or mentor their people at the individual level, as the more important metric is un-regrettable attrition (i.e. getting rid of X% of the employees per year). This latter point is not so dissimilar from most corporate/tech institutions right now, I suppose; however, the dispassion and ego of senior leadership leads to borderline inhumane methods of execution. It seems that one must be skilled at turning their personal empathy off on demand in order to thrive and rise in the ranks. Light-hearted people cannot effectively lead here.

1.0
Oct 28, 2023
Recommend
CEO approval
Business Outlook

Pros

You work with a lot of smart individuals and learn the good and the bad very quick. I you find a good manager it will be a huge learning opportunity but that’s more like a unicorn.

Cons

While AWS experience might look good on resume, it comes at a significant cost to one's mental and physical well-being. The toxic work environment makes it challenging to maintain job satisfaction. Prospective employees should carefully consider whether they are willing to endure these challenges in pursuit of career advancement. There's a glaring lack of support for employee well-being. Middle and upper management can be inflexible when it comes to accommodating personal needs or health issues. This makes employees feel undervalued and disposable. AWS has faced criticism for its lack of diversity and inclusion initiatives. This can make underrepresented employees feel isolated and unheard.

Viewing 22 - 24 of 13,925 Reviews

Glassdoor has 16,773 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.