Amdocs reviews

3.7

68% would recommend to a friend

(13,191 total reviews)

Shimie Hortig

62% approve of CEO

56% positive business outlook

Amdocs has an employee rating of 3.7 out of 5 stars, based on 13,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amdocs employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Aug 30, 2013

satisfactory

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good atmosphere,good facilities . onsite opportunities

Cons

senior management sucks,don't understand the problem of developers

1.0
Aug 29, 2013
Recommend
CEO approval
Business Outlook

Pros

There is a lot of potential: - Amazing, sharp, clever people as far as the eye can see - There's a lot of very interesting work which needs to be done - Champaign is a great town to live and work in - Health benefits are great - Pay is on the lower end of competitive for the market overall, though mid-range of competitive for the area - There are a handful of groups doing some neat things - The customers of Amdocs are some of the best in the world to work with - Bonuses are great, or so I'm told

Cons

Amdocs is suffering from chronic mismanagement, and abuse of workers is rampant. - On-call schedules result in very frequent long (more than 50 hours) work weeks - Resistance to change is excessive and arbitrary, and nepotism abounds - Ratio of managers to workers is almost 1:2 (and actually is in some areas). - Applications in use are ancient and aging, corporate doesn't want to spend the money to fix the problem, so instead they hire people to perform data fixes 24/7 instead of actually fixing the bugs. - People in management reserve the right to demand your presence on a "bridge" at any hour of the day, regardless of your plans. - Those who are hired as programmers are often only used in a tier-3 support capacity. - All of the above problems lead to a stagnation in personal growth and skill-atrophy. - Management doesn't want to hear what you think or want, they only want you to do as you're told and pick up the phone when you are called. - Management always hearkens back to when things were much, much worse whenever a problem arises, and then uses that as a pretext to avoid solving the problem. - The company chases people away in droves and then chooses not to back-fill those positions. This makes fewer people do the same amount of work. - The company uses the word "professional" to mean "do what I say without question," and they do so repeatedly at all levels of management.

1.0
Aug 28, 2013

Forgettable experience

Recommend
CEO approval
Business Outlook

Pros

Compensation and some of the employee benefit programs are the only good things that I can think of.

Cons

At its worst, when it comes to work ethics and fair play. The more you stay, the more de-skilled you would become, especially if you're into management

Viewing 12499 - 12501 of 13,191 Reviews

Glassdoor has 14,303 Amdocs reviews submitted anonymously by Amdocs employees. Read employee reviews and ratings on Glassdoor to decide if Amdocs is right for you.