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America First Credit Union

Engaged Employer

America First Credit Union reviews

3.5

56% would recommend to a friend

(538 total reviews)

Thayne Shaffer

81% approve of CEO

55% positive business outlook

America First Credit Union has an employee rating of 3.5 out of 5 stars, based on 538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The America First Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

538 reviews
3.0
Sep 1, 2019
Recommend
CEO approval
Business Outlook

Pros

- Paid Federal Holidays (depending on the hours you work) - Clear promotion paths. You're never sitting around waiting and wondering when you'll make more money. - No physical activity requirements. Very safe and undemanding job.

Cons

- Unreasonable sales quotas, even for tellers. Missing your sales quota as a teller will not get you fired, but it will prevent promotion. Missing sales quotas as a loan officer will get you fired eventually. Products employees are instructed to sell feel needless and potentially predatory for people with low income and low credit scores.

avatar
America First Credit Union Response
6y
Thank you for your feedback. At America First we do have high performance standards for our employees but do not recommend selling products to our members for the sake of simply making a sale. We also do not discriminate in our lending practices and we accept loan applications from members in all walks of life. Ultimately, at AFCU we feel our job is to educate our members on what products are available and let them decide what they want or need for their financial situation.
4.0
Aug 27, 2019

Flexible Schedule

Recommend
CEO approval
Business Outlook

Pros

They will work around your school schedules. Hard to find places that will do full time with 30 hours and full benefits. Vacation time, sick time, everything included. Friendly team.

Cons

Sometimes inexperienced management. Pay is less than in many other financial institutions.

avatar
America First Credit Union Response
6y
Thanks for your feedback. At America First, we believe in rewarding high performance. This philosophy guides our compensation model. We structure our compensation to reward passion and hard work over the course of an employee’s time with us.
5.0
Aug 26, 2019

Amazing

Recommend
CEO approval
Business Outlook

Pros

Great working environment positive outlook

Cons

Computer systems are not the greatest

Viewing 319 - 321 of 538 Reviews

Glassdoor has 540 America First Credit Union reviews submitted anonymously by America First Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if America First Credit Union is right for you.