they dont let you express individuality through style as much as id like, there arent uniforms but there is a dress code (although its not much different from any other workplace dress code) They dont allow tattoos or colored hair to show if you have any, they dont allow any other peircings than the two in the ears for girls only.
you cant take sick days for your furry family members (pets) still a standard practice for almost all businesses though so i cant hold this against them. I dont like sitting all day so sometimes that gets to me a little but you can walk around if you need to. soemtimes its feels like fast food where members (what we call our clients) will still treat you like youre nothing because they have tons of money in their accounts and want you to break policy and sometimes government regulations to accomodate them, as is true with any customer service job, policies change a lot so you have to be willing to stay up to date and retrain yourself on a lot of things, there is a lot to learn at first and its an ongoing process.