Is America First Credit Union a good company to work for?

America First Credit Union has an overall rating of 3.4 out of 5, based on over 540 reviews left anonymously by employees. This rating has decreased by 14% over the last 12 months. 53% of employees would recommend working at America First Credit Union to a friend and 52% have a positive outlook for the business. The best reviews about America First Credit Union have been left by employees working as Branch Manager , Lead Teller and Bank Teller .

Does America First Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, America First Credit Union employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at America First Credit Union. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at America First Credit Union?

53% of America First Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated America First Credit Union 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at America First Credit Union?

Teller (106) , Bank Teller (36) , Loan Officer (26) , Lead Teller (20) , Consumer Loan Officer (16) , Branch Manager (11) , Assistant Manager (8) , Member Service Representative (7) , Consumer Loan Originator (5) , Contact Center Representative (5) , Manager (5) , Mortgage Loan Officer (5) , Escalations Specialist (4) , Service Center Lead Teller (4) , Universal Banker (4)

What are the pros of working at America First Credit Union according to real employee reviews?

"Also great benefits!" ((in 56 reviews)); "The people are great and fun to work with!" ((in 21 reviews)); "o Great management" ((in 20 reviews)); "Great ethics and culture." ((in 19 reviews)); "Good training" ((in 14 reviews))

What are the cons of working at America First Credit Union according to real employee reviews?

"The pay at America First Credit Union is low compared to many of its competitor credit unions." ((in 108 reviews)); "Communication gap between upper management and front" ((in 9 reviews)); "Pay is far from fair and annual raises are a joke." ((in 7 reviews)); "Cant keep supervisors." ((in 4 reviews)); "Leadership does not actually care about tellers." ((in 3 reviews))

What are employees saying about America First Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about America First Credit Union layoffs and their outlook for job security at America First Credit Union in 2026.

What are the top reviewed America First Credit Union locations?

Salt Lake City , Ogden , Roy , Riverdale , West Jordan , Sandy , West Valley City , Orem , Taylorsville , Logan , Centerville , Kaysville , American Fork , Provo , South Jordan , Clearfield , Layton , Draper , Herriman , Mesa , Las Vegas , Vineyard , West Valley , Saint George , Birmingham , Brigham City , Heber City , Providence , Farmington , North Salt Lake

America First Credit Union reviews

3.4

53% would recommend to a friend

(538 total reviews)

Thayne Shaffer

78% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

America First Credit Union has an employee rating of 3.4 out of 5 stars, based on 538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The America First Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

538 reviews

2.0

Jun 29, 2023

Great place to bank, awful place to work

Teller

Recommend

CEO approval

Business Outlook

Pros

Get paid on time, job security

Cons

Poor pay, awful management, political

America First Credit Union Response

2y

Thank you for your feedback. America First is always looking for ways to stay competitive in the marketplace. We look to hire and develop those who are passionate about their work and offer fair compensation in return.

3.0

Jun 23, 2023

It could have been better with salary & benefit

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Good training for someone new without any experience with bank. Schedule is flexible sometimes.

Cons

The salary is not good enough to keep good staff for the branch. If you want to get good bonus, you'd better do more cross-sell. They should have more benefits for full-time employees. Friday always feels like a long working day because they always have meetings to start at 8 or 7:45am then work till 6:15pm.

America First Credit Union Response

3y

Thank you for sharing your feedback, both positive and constructive. Our focus is to continually improve our practices. We take all feedback seriously, and we want to assure you that we have procedures and standards in place to ensure all our employees have a positive experience. At AFCU, we continuously adjust pay. We assess pay on an annual basis, to reflect geography, and as the market changes. We appreciate your review and will share it will our teams as we continue to move forward.

4.0

Jun 22, 2023

Great for college

Bank teller

Recommend

CEO approval

Business Outlook

Pros

really flexible with school schedule

Cons

could be better at a lot of things

America First Credit Union Response

3y

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve. Thanks again!

Viewing 97 - 99 of 538 Reviews

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