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America First Credit Union

Engaged Employer

America First Credit Union reviews

3.5

56% would recommend to a friend

(538 total reviews)

Thayne Shaffer

81% approve of CEO

55% positive business outlook

America First Credit Union has an employee rating of 3.5 out of 5 stars, based on 538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The America First Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

538 reviews
4.0
Aug 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Good team and great training

Cons

Very Routine and redundant work

avatar
America First Credit Union Response
3y
Thank you for sharing your feedback! We're grateful for the time you spent with us.
1.0
Aug 10, 2022
Recommend
CEO approval
Business Outlook

Pros

I am really forced to TRY to find anything positive to say about this work environment. Which, in itself should speak volumes. The PTO and sick leave were pretty good. That's about it. My best days working here were the days I used my leave and didn't have to be there.

Cons

Compensation: anyone you talk to will be making different amounts of money hourly. some people had been there less time than I had but they were employed at a much higher starting wage than I was making after six months to a year. They ALSO would directly tell us not to discuss our wages amongst each other and would punish those who did. Which is incredibly illegal. Under the National Labor Relations Act, employees have the right to communicate with other employees at their workplace about their wages. Facilities: being a billion-dollar company you would expect comfortable facilities and accommodations, but you would be very mistaken. The facilities are drab, dreary, and prison-like. The tellers in the branches get beautiful spacious, bright, and airy facilities, but those that work behind the scenes in the other offices are not afforded the same prestige. Policies: their policy for dress code is excessive, sexist, and transphobic. Specific dress codes for 'male' OR 'female'. I am pulling this DIRECTLY from the handbook they provided at orientation. and I quote " Facial jewelry is limited to the ears and nose only - Only women may wear earrings. Gauged ears are not acceptable" "Tattoos MUST be covered and not visible - professionalism is the goal" "Women's clothing must be modest not tight or too revealing, necklines should not be 'low cut' exposing cleavage of any kind" Policies like these show just how dated and backward this company is. Nothing about these policies is inviting to anyone that isn't LDS. If you wanted to maintain a workforce, and not a proverbial revolving door of employees, you would have policies that reflect that. Your policies would be inviting and accepting of all. But they're not. Nothing about my time at this company was pleasant. I would come home at the end of my shifts and cry in my car because I was so miserable, management didn't care, and my coworkers didn't care. Every shift was spent waiting for the time I could go home.

avatar
America First Credit Union Response
3y
Thank you for sharing your feedback. Our focus is to continually improve our practices. We take all feedback seriously, and we want to assure you that we have procedures and standards in place to ensure all our employees have a positive experience.
4.0
Aug 5, 2022

Benefits

Recommend
CEO approval
Business Outlook

Pros

-Great Benefits -Worked with University hours -Off on Sundays

Cons

The pay was very low

avatar
America First Credit Union Response
3y
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve. We take all feedback seriously, and we want to assure you that we have procedures and standards in place to ensure all our employees have a positive experience.
Viewing 151 - 153 of 538 Reviews

Glassdoor has 540 America First Credit Union reviews submitted anonymously by America First Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if America First Credit Union is right for you.