Question 1

Is American Airlines a good company to work for?

Accepted Answer

American Airlines has an overall rating of 3.6 out of 5, based on over 9,945 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at American Airlines to a friend and 48% have a positive outlook for the business. The best reviews about American Airlines have been left by employees working as Engineering Co-Op, Intern and Data Scientist.

Question 2

Does American Airlines pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, American Airlines employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at American Airlines. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at American Airlines?

Accepted Answer

62% of American Airlines employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Airlines 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

Question 4

What are the top reviewed jobs at American Airlines?

Accepted Answer

Flight Attendant (1742), Customer Service Representative (310), Reservations Agent (204), Customer Service Agent (192), Fleet Service Clerk (181), Airline Pilot (151), Ramp Agent (129), Analyst (127), Fleet Service Agent (125), Manager (116), Software Engineer (89), Software Developer (72), Pilot (68), Senior Analyst (63), Captain (57)

Question 5

What are the pros of working at American Airlines according to real employee reviews?

Accepted Answer

"flights benefits are great and being the biggest airlines in the world lets me move to any position i want !" ((in 1106 reviews)); "The flight benefits are great and many positions at the corporate office provide some kind of hybrid model." ((in 967 reviews)); "Is a great place to work at with great travel benefits for friends and family." ((in 478 reviews)); "The other people you work with are great and are the real reasons to stay." ((in 369 reviews)); "Great culture and learnt a lot" ((in 155 reviews))

Question 6

What are the cons of working at American Airlines according to real employee reviews?

Accepted Answer

"Poor management and schedule now" ((in 440 reviews)); "The long hours and living out of your suitcase for days on end can be challenging." ((in 209 reviews)); "Low salary and not time during the job for keep trainings" ((in 159 reviews)); "Even overnight people who had to drive to an empty office where managers don't even show up and sit alone in an office for 8" ((in 119 reviews)); "Poor upper management and wasted money on projects with limted ROI." ((in 80 reviews))

Question 7

What are employees saying about American Airlines layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Airlines layoffs and their outlook for job security at American Airlines in 2026.

Question 8

What are the top reviewed American Airlines locations?

Accepted Answer

Dallas, Fort Worth, Miami, Chicago, Charlotte, New York, Phoenix, Los Angeles, Philadelphia, Tempe, Tulsa, Dallas-Fort Worth, Washington, Boston, Raleigh, Cary, Winston-Salem, San Francisco, Atlanta, Houston, Austin, Irving, Nashville, Seattle, Newark, Saint Louis, San Antonio, Pittsburgh, Orlando, Tucson

American Airlines

American Airlines reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great flight benefits, but hard to access them

Flight benefits are great, but leadership is poor

Collaborative environment with fantastic campus and benefits

Jobs at American Airlines

American Airlines reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

American Airlines reviews FAQs

Jobs at American Airlines