Is American Express a good company to work for as a Risk Director?

Risk Director professionals working at American Express have rated their employer with 3.9 out of 5 stars in 148 Glassdoor reviews. This is a lower than average score with the overall rating of American Express employees being 4.1 out of 5 stars. Search open Risk Director Jobs at American Express now and start preparing for your job interview by browsing frequently asked Risk Director interview questions at American Express .

Does American Express pay Risk Director employees well?

Risk Director professionals rate their compensation and benefits at American Express with 3.7 out of 5 stars based on 148 anonymously submitted employee reviews. This is 5.3% worse than the company average rating for salary and benefits. Find out more about Risk Director salaries at American Express.

How happy are Risk Director professionals working at American Express?

72% of Risk Director employees at American Express would recommend their employer to a friend. This rating has increased by 15% in the past 12 months. Risk Director professionals have also rated American Express with a 3.7 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.1 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (545) , Software Engineer (505) , Director (492) , Business Analyst (438) , Customer Care Professional (437) , Customer Service Representative (416) , Senior Manager (389) , Senior Analyst (293) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (219) , Team Leader (190) , Product Manager (181) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2675 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1568 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1003 reviews)); "Good pay and very free" ((in 768 reviews)); "Privileged for being part of Amex which 'had' good work culture once upon a time." ((in 658 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 482 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 432 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 211 reviews)); "Limited growth opportunities and learning" ((in 129 reviews)); "Too much office politics but I guess it happens in every company" ((in 91 reviews))

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American Express

American Express Risk Director reviews

3.9

72% would recommend to a friend

(148 total reviews)

Stephen J Squeri

88% approve of CEO

70% positive business outlook

Ratings by category

4.1

Culture & values

4.1

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.5

Career opportunities

2.9

Senior management

Director Risk employees have rated American Express with 3.9 out of 5 stars, based on 148 company reviews on Glassdoor. This indicates that most Director Risk professionals have a good working experience there. American Express is rated in line with the average (within 1 standard deviation) by Director Risk professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

148 reviews

4.0

Sep 19, 2016

AMEX Recommended

Risk manager

Recommend

CEO approval

Business Outlook

Pros

American Express has excellent benefits and in most areas a good work life balance. Pay is also comparable to others in the industry. Since the company is constantly changing, innovating etc. it is never boring. Always something new to learn if your given the opportunity.

Cons

Sometimes it is way too political, more about who you know, then what you know. American Express needs to develop a fairer review process and ensure that areas provide fair opportunity to all to succeed.

3.0

Jul 31, 2016

Credit Card authorizations

Credit risk analyst

Recommend

CEO approval

Business Outlook

Pros

Fast paced work environment. Multitasking keeps it interesting and challenging. Flexible hours based on different work shifts. Pay is acceptable and no unpaid overtime.

Cons

not really. Just a little more organization in work distribution to make sure that every team member contributes the same amount of results.

4.0

Jun 4, 2016

Great overall experience

Risk manager

Recommend

CEO approval

Business Outlook

Pros

Strong leadership. Exciting projects. If you're driven and put in the work you'll have opportunities grow.

Cons

Short term struggles with current enterprise cost cutting. Prior investment haven't paid off and loss of strategic partners is creating anxiety amongst employees in understanding ongoing strength.

Viewing 133 - 135 of 148 Reviews

Jobs at American Express

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American Express Risk Director reviews

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AMEX Recommended

Credit Card authorizations

Great overall experience

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