American Express Operations Analyst reviews

4.1

65% would recommend to a friend

(40 total reviews)
avatar

Stephen J Squeri

78% approve of CEO

65% positive business outlook

Operations Analyst employees have rated American Express with 4.1 out of 5 stars, based on 40 company reviews on Glassdoor. This indicates that most Operations Analyst professionals have an excellent working experience there. American Express is rated in line with the average (within 1 standard deviation) by Operations Analyst professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

40 reviews
2.0
Sep 25, 2025

Word of advice

Recommend
CEO approval
Business Outlook

Pros

Pay is great so are the benefits, cool events and engagement activities

Cons

rampant office politics and power tripping - manager excludes people they don't like from discussions and goes out of their way to ice those people out - immature and incompetent team leaders that constantly talk behind your back and undermine you - too much drama and at times hostile because no emotional regulation happens - band 25 colleagues have to fill in gaps when instructions are given as leaders are unable to grasp subject matter and unable to cascade information diligently - lack of planning causes a lot of frenzy and disrupts work flow - disrespect colleagues opinions that are more aware of the work flow

5.0
Jul 8, 2025

Best Work Culture

Recommend
CEO approval
Business Outlook

Pros

Best work culture and Very Good Pay

Cons

BCP in Bangalore Site , less growth opportunities compared to Gurgaon Site

Viewing 4 - 6 of 40 Reviews

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