American Express reviews

4.1

82% would recommend to a friend

(18,644 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,644 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Transparency in the organisation and relax kind of work culture. Mostly a retirement company

Cons

Leader makes you feel that he or she had blessed you while giving you an opportunity to work in AMEX and you haven’t earned it by clearing the interview rounds. Some leaders force TCS Wipro kind of work culture and create a similar environment.

4.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work with, awesome benefits.

Cons

The Management is not great, Org changes are brutal and difficult to process.

Viewing 301 - 303 of 18,644 Reviews

Glassdoor has 22,002 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.