American Express reviews

4.1

82% would recommend to a friend

(18,648 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,648 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Nov 6, 2023

awful

Recommend
CEO approval
Business Outlook

Pros

The only pro at the time was working from home.

Cons

Many. They are extremely strict and they do not have good trainers. If you complain about any manager or their demeanor the one that will be fired is you and reprimanded it. Its like horrible in there and you must DO everything how they say. They record you and embarrass you in front of your other co workers. They run through the training and expect you to know things right away. I would NEVER WORK FOR THEM AGAIN.

3.0
Oct 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Amex is a great company to work for.

Cons

This department is a mess, everyone above you started 3 months before you. You feel like you have zero support. they had a 75% drop rate from my graduating class of Travel Consultants.

3.0
Oct 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy work Not demanding hours

Cons

Not doing important work Very much a cog in a machine Had to occasionally work nights to accommodate teams in India Nothing special about this company or job

Viewing 307 - 309 of 18,648 Reviews

Glassdoor has 22,007 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.