American Express reviews

4.1

82% would recommend to a friend

(18,647 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,647 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Mar 1, 2026

Very rigid to change

Recommend
CEO approval
Business Outlook

Pros

Good work environment and very slow adaptation of market standards

Cons

Average employee age is getting higher and existing people are very very rigid to change. Not very good if you are looking for skill growth.

3.0
Mar 1, 2026

Good benefits

Recommend
CEO approval
Business Outlook

Pros

Good benefits and credits for free stays, free breakfast and credits for lunch.

Cons

No progression and salary not great

Viewing 310 - 312 of 18,647 Reviews

Glassdoor has 22,005 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.