American Express reviews

4.1

82% would recommend to a friend

(18,648 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,648 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Feb 17, 2026

Terrible experience

Recommend
CEO approval
Business Outlook

Pros

Work from home steady pay insurance

Cons

Terrible management ! Poor training I felt like i was thrown to the wolves and felt bad for the customers

Viewing 340 - 342 of 18,648 Reviews

Glassdoor has 22,006 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.