American Express reviews

4.1

82% would recommend to a friend

(18,655 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,655 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Sep 2, 2016

Finance Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, company culture and benefits (at least so far).

Cons

Seem to be laying off and/or offshoring quite a bit lately in an effort to reduce expenses, eliminating a lot of long-tenured experienced staff.

2.0
Aug 26, 2016

Look Elsewhere - Moving everything to India

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to learn new functions and skills

Cons

If you don't stay ahead of the imaginary ball, you WILL be displaced. Every 6 months for the last 4 years, huge amounts of functions, departments and front line employees are being moved offshore mainly to India and Manila. If you have other options do not choose Amex if you want any sort of job security. You will eventually get the pink slip. No matter how awesome your resume or year end reviews look. It's all about saving money, amex is doing it the wrong way!

4.0
Aug 10, 2016

Former employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, work/life balance, subsidized cafeteria, blue rewards program, volunteer opportunities

Cons

very political in my dept, the 360 review process favors those who are the most visible/outspoken and interested in promoting themselves

Viewing 367 - 369 of 18,655 Reviews

Glassdoor has 22,014 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.