American Express reviews

4.1

82% would recommend to a friend

(18,669 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
May 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Well educated colleagues from top schools Good work / life balance, 2 days from home / 3 days at work is very common. Good health care coverage, retirement plan and overall benefits NYC - free museums, parks , zoo for the family - worth at least $1,000 a year. Social / Volunteer activities for those that are interested

Cons

Work gets done by who you know and how strong your internal network is - not exactly meritocratic. 80% time spent just trying to convince others that it's the right thing to do , 20% time actually spend doing it. Do not expect to do something earth shattering or extremely dynamic - Amex does do cool stuff but it pails compared to the number of employees it has employed and unless you get into the right group you might not get the opportunity. If you come from a startup you will do in 8 months what it might take 2 months to do in a startup. I would recommend that you evaluate the Job role and prospect of the group you are potentially getting hiring into much more than American Express as a whole. What applies to one team in the company might not apply to another it varies widely. I wouldn't turn down a good offer in a group that has good prospects and is doing some really interesting stuff.

2.0
Mar 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Work live balance outstanding!

Cons

Heavy into politics! Management trying to use Agile to complete projects without understanding Agile, while everyone else is doing Waterfall! VERY BIG INTO OUTSOURCING TO OVERSEAS! Very bad at understanding mobile development and User Experience.

Viewing 415 - 417 of 18,669 Reviews

Glassdoor has 22,029 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.