American Express reviews

4.1

82% would recommend to a friend

(18,669 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 22, 2026

Amex

Recommend
CEO approval
Business Outlook

Pros

Good WLB but no innovative work

Cons

Hard to switch later in the career

2.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, limited opportunities to learn

Cons

If you get a chance to work in RS's (VP digital product management) team DONT. You don't get a chance to learn or make mistakes , moreover the team principle is to work on things coming from leadership instead of being better to the company.

Viewing 451 - 453 of 18,669 Reviews

Glassdoor has 22,029 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.