American Express reviews

4.1

82% would recommend to a friend

(18,674 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,674 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jan 14, 2026

.

Recommend
CEO approval
Business Outlook

Pros

Solid business to work for

Cons

Large, structured business, slower decision making

3.0
Jan 14, 2026

Decent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Standard Salary employee starter pack

Cons

None really, work hard and you'll succeed.

5.0
Jan 14, 2026

Amazing work culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amex has one of the best work environments across all large scale companies.

Cons

No cons, it’s an amazing place to work at.

Viewing 493 - 495 of 18,674 Reviews

Glassdoor has 22,036 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.