American Express reviews

4.1

82% would recommend to a friend

(18,680 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Dec 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Not heavy with work lots of leniency. Will not be swamped with project and assignments. They support work life balance.

Cons

Sometimes little to no work or work is very easy. But when a new project is started they do over work you.

4.0
Dec 26, 2025

Good experience

Recommend
CEO approval
Business Outlook

Pros

Benefits, time off, mostly no overtime

Cons

Virtual employees are being phased out gradually

Viewing 556 - 558 of 18,680 Reviews

Glassdoor has 22,042 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.