Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,688 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      80% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Mar 9, 2016

      Team Leader

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong brand and excellent benefits overall. Promotes family and embraces diversity (including same sex couples). Growth potential is limitless with the proper direction. There is ongoing training for leaders and employees. Communication and employee satisfaction is a priority.

      Cons

      May not be as appealing to a more mature worker vs the younger employee. The proper connection ensures faster promotions. With the exception of the CEO, upper management is not a fair proportion of the employee racial background.

      4.0
      Feb 22, 2016

      Can't beat the culture

      Digital marketing analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      American Express boasts happy, smart colleagues. Though we worked on a complex product that can easily feel boring, the culture made everything fun. If you work in acquisition, it's intense, fast-paced and long hours but the good energy motivates you to push the boundaries. They heavily promote movement across the company.

      Cons

      Though I would follow the top senior leadership anywhere, the mid-level leaders could use more training, or passion or both. Typical company politics. Your manager has too much say over your promotion worth. Processes take forever.

      4.0
      Feb 17, 2016

      Make it or break it moment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Brand recognition, company history and longevity, flexible work schedule and environment (working virtually is standard) and great work/life balance

      Cons

      Compensation, lots of red tape, lots of political gamesmanship, company currently experiencing major shifts / hardships...make it or break it moment.

      Viewing 607 - 609 of 18,688 Reviews
      Related searches: American Express jobs | American Express salaries | American Express benefits | American Express interviews | American Express conversations
      ReviewsAmerican Express reviews

      Glassdoor has 22,052 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.