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American Express

Engaged Employer

American Express reviews

4.1

81% would recommend to a friend

(18,699 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.1

Work/Life balance

3.9

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

American Express has an employee rating of 4.1 out of 5 stars, based on 18,699 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

19K reviews
1.0
Oct 2, 2014

Large Company, Many Opportunities, Does not follow their own policies

Program manager
Recommend
CEO approval
Business Outlook

Pros

Many types of positions you can move between Generally teams are high performing

Cons

Senior people are homegrown with little outside experience Cliques are prevalent Senior leadership does not enforce or follow it's own policies Compensation is generally on the lower end of the band compared to similar responsibilities in other companies Amex will make life miserable for you until you voluntarily leave rather than terminate you VP leadership is shuffled around from position to position and very little new ideas or leadership is brought in from the outside VP and director leadership is usually less qualified in technical terms than the people who work for them.

4.0
Sep 29, 2014

Be Brutal or don't stay too long

Director - marketing
Recommend
CEO approval
Business Outlook

Pros

Amex is a fantastic place to learn. Best marketing education I ever had.

Cons

It's not an Us Vs Them system, It's me Vs You when it comes to team work ratings and promotions. I was there over 10 years and I was in denial that team work is how you succeed. If your an MBA going to Amex, plan your exit strategy on day 1.

Viewing 646 - 648 of 18,699 Reviews
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ReviewsAmerican Express reviews

Glassdoor has 22,066 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.