American Express reviews

4.1

82% would recommend to a friend

(18,689 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,689 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Nov 20, 2025

The Best

Recommend
CEO approval
Business Outlook

Pros

Very good culture. Rewarding salary.

Cons

Promotion is rare. You need explore other LOBs to continue growing within the organization.

Viewing 676 - 678 of 18,689 Reviews

Glassdoor has 22,054 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.