American Express reviews

4.1

81% would recommend to a friend

(18,700 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,700 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

During my time there, I had great supervisors. The training is very detailed and to the point. Customers can be a little rowdy, but that comes with the territory—good benefits, and able to have 4x10 days if available.

Cons

No cons at the moment.

4.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work culture, flexibility, benefits

Cons

Older tech, old leadership - older views, unhealthy competition, delayed promotions with negligible increments

Viewing 727 - 729 of 18,700 Reviews

Glassdoor has 22,067 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.