American Express reviews

4.1

82% would recommend to a friend

(18,685 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jun 6, 2012
Recommend
CEO approval
Business Outlook

Pros

1. Great brand name 2. Good salary structure for core operations job 3. Excellent facilities for all staff 4. Work culture is easy and depending on your leader support, growth inside company can be good 5. Ombudsperson listen to all complaints and support is good

Cons

1. Loyalty for company is not valued any more 2. Salary structure for support function is not at par with operations and difference is big 3. Office politics is not discouraged

1.0
Jun 6, 2012

Ethics

Recommend
CEO approval
Business Outlook

Pros

When closing the Greensboro Center putting over 1000 associates out of a job some were given the opportunity to relocate to Salt Lake City, Ft Lauderdale Florida, and AZ..

Cons

After relocating a percentage were then terminated.

Viewing 17935 - 17937 of 18,685 Reviews

Glassdoor has 22,048 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.