American Express reviews

4.1

82% would recommend to a friend

(18,686 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,686 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
May 18, 2012
Recommend
CEO approval
Business Outlook

Pros

1. Brand Name - Quite helpful if you plan to pursue MBA at some point of time. 2. Benefits such as pick and drop from home for employees is available.

Cons

1. Being from a technical background, You might not find the quality work you are looking for. Most of the work involves support , hence , you gain minimal knowledge in technical domain.

2.0
May 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Diversity is truly a goal not a fad Work/life balance encouraged Young, ambitious and energetic workforce

Cons

Relationship driven organization Advancement will depend upon who you know, not your skills The result is a lot of incompetent managers whose sole aim is to do whatever it takes to maintain and expand their power If you can't choke down the Kool-Aid, you might actually blurt out that the Emperor has no clothes on and be forever banished They will be smiling in your face as the insert the knife in your back

5.0
May 14, 2012

learned alot

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The training is very good depending on the department. Work life balance is great. Benefits are comparable to other similar companies.

Cons

The environment is pretty competitive. The restructuring is pretty much non stop. Some groups have a definite lack of focus and direction.

Viewing 17965 - 17967 of 18,686 Reviews

Glassdoor has 22,048 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.