American Express reviews

4.1

82% would recommend to a friend

(18,680 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jan 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Work life balance, stress free environment, culture

Cons

No differentiation on performance, v limited growth opportunities, no development focus

5.0
Jan 26, 2012
Recommend
CEO approval
Business Outlook

Pros

The people are great and are dedicated to the company. Training opportunities and furthering education if you choose to pursue it. Communication from upper management via town halls are frequent. Ability to pursue different industries within the same company.

Cons

HR is catty and clique-ish. Technology and software feels dated and not user friendly. A lot of redundant templates to complete during annual employee assessment process.

5.0
Jan 25, 2012

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance respect for people

Cons

Aggressive re engineering / retrenching has made people insecure of their job and created a negative work environment

Viewing 18022 - 18024 of 18,680 Reviews

Glassdoor has 22,042 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.