Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,678 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      80% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,678 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      19K reviews
      3.0
      Nov 14, 2011

      Great

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      experience, discounts, work environment, organization

      Cons

      low pay, not enough hrs, no room for growth

      3.0
      Nov 14, 2011

      A place for people who want to work, not slacker

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay Fast pace Good benefit if full time employee

      Cons

      No mercy of letting go Some duties can be overloaded No insurance being a contractor

      2.0
      Nov 13, 2011

      Very stressful.

      Travel counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      They train people with no travel experience to become Travel Counselors. They do rehire people who leave on good terms with the company. You get all the travel agents benefits with your IATAN card.

      Cons

      The job is very stressful. They change their game plan often. You learn one difficult task or requirement of the job, get rated for your ability to apply that new task, and then a few months later they decide to remove that skill. They don't offer part-time or flex-time options, only full-time. The company is 'clicky' and they do hire and promote their favorites regardless of whether or not that person is qualified. There is a lot of 'talk' about making changes to better the environment but it's all a lot of hot air.

      Viewing 18061 - 18063 of 18,678 Reviews
      Related searches: American Express jobs | American Express salaries | American Express benefits | American Express interviews | American Express conversations
      ReviewsAmerican Express reviews

      Glassdoor has 22,040 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.