American Express reviews

4.1

82% would recommend to a friend

(18,653 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,653 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Mar 24, 2014

Get out of this place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Brand Name is just the only thing that reflects the value of this company for anyone that is going to work here and settle for life

Cons

Low Salary and back-office culture takes the fun out of the brand name and makes you feel that you are working for a really small player who is not paying you enough

4.0
Mar 21, 2014

To retire from company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance, good and approachable leadership

Cons

Too much comfort can make you redundant

2.0
Mar 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Amex take care of their own, and a very team driven. You're are made to feel part of something working there. Good basic salary and clearly defined working hours

Cons

Every single aspect of the role had to be checked with multiple stakeholders so it would take months to get simple things approved. Worst commission/bonus structure I have come across in 6 years in the business. The middle management team are completely unrealistic about their market position, competition and forecasts.

Viewing 18253 - 18255 of 18,653 Reviews

Glassdoor has 22,012 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.