American Express reviews

4.1

82% would recommend to a friend

(18,650 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,650 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Feb 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Fun and friendly environment. Interesting colleagues and strong career progression opportunities. Multiple networks exist and mentoring is strongly encouraged. Moving between roles and areas of the business is also strongly encouraged in addition to geography relocation to encourage diversity and a more complete understanding of the business and challenges. A strong sense of meritocracy makes things engaging.

Cons

Lower pay. Slow moving and conservative organisation at times. Overall, a challenge to do anything new or introduce change, despite the idea that innovation is encouraged. The cogs sometimes feel like they move extremely slow given heavy layers of bureaucracy in some business areas.

3.0
Jan 28, 2013

Fantastic

Recommend
CEO approval
Business Outlook

Pros

Work Life Balance Mentoring Brilliant Brand Value Niche Segment

Cons

Premium brand Brand Recall Low Base Pay

Viewing 18319 - 18321 of 18,650 Reviews

Glassdoor has 22,009 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.