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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,637 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,637 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      19K reviews
      3.0
      Mar 14, 2010

      Culture is changing for worse

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a great place for working parents and for those who may not need to climb the corporate ladder but rather need decent paychecks with decent culture.

      Cons

      People love Amex because of its wonderful people and culture. However, I witness that culture is changing for worse. Leaders are busy putting out fires coming from the top, not from customers. Focus on coaching and development is essentially gone. Especially with recent performance ratings, most people are miserable and unhappy with low pay and negative environment.

      2.0
      Mar 10, 2010

      Once a good employer

      Travel counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generous PTO, casual dress work environment, travel benefits

      Cons

      Low pay, employees aren't treated with respect, very stressful, quick to put you on counseling, incompetant managers, no room for advancement, penny pinchers, use and abuse you, bonuses if you get one are a joke, merit increases well depends on if they like you, moral is low.

      Viewing 18331 - 18333 of 18,637 Reviews
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      ReviewsAmerican Express reviews

      Glassdoor has 21,995 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.