American Express reviews

4.1

82% would recommend to a friend

(18,636 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,636 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Mar 4, 2010

Complacent Cog

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance is very important here. The people are very nice and there is a lot of focus on development

Cons

It is a huge company and a lot of beauracratic hurdles to deal with when trying to get anything done.

4.0
Mar 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Its a very big company with a big name and sounds prestigious. They are extremely concerned with employee satisfaction and their ranking among large companies so they go out there way to have the employees think and say good things about the company.

Cons

They are so concerned about the associates feelings that sometimes they give too many chances to unproductive employees and that angers the productive ones. Management hands are tied and always seemed to be focused on the next survey coming up

3.0
Mar 3, 2010

Good Company. Advancement Difficult

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Friendly environment with supportive workers. Variety of roles you can take and learn from to develop yourself and build your own expertise.

Cons

Consensus culture can limit ability to get decisions made and implemented (if act decisively, not seen as a team player, or stepping on toes). Reaching higher levels (Director/VPs) difficult to achieve given strong bench of talent and limited opportunities.

Viewing 18340 - 18342 of 18,636 Reviews

Glassdoor has 21,994 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.