American Express reviews

4.1

82% would recommend to a friend

(18,644 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,644 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Aug 30, 2012
Recommend
CEO approval
Business Outlook

Pros

The company provides a good competitive salary and bonus opportunities. Good team environment with minimal politics. Opportunity for advancement and long term employment. Very good 401K matching and profit sharing plans.

Cons

Decision making is mostly by consensus and can take a long time. Health benefits have degraded over time and continues to cost the employee more out of pocket.

5.0
Aug 28, 2012

great organization, always a top company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

very good at what they do

Cons

you might get lost in the company because of its large size

4.0
Aug 28, 2012

Good

Recommend
CEO approval
Business Outlook

Pros

Good work environment, good salary, good employee satisfaction surveys

Cons

Some bad team managers ruin the reputation of the company

Viewing 18364 - 18366 of 18,644 Reviews

Glassdoor has 22,002 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.