American Express reviews

4.1

82% would recommend to a friend

(18,640 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,640 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
May 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Easy going attitude, friendly people, employee friendly policies

Cons

extremely political environment, sucking up to bosses is encouraged, work is niche and development areas are limited, bureaucratic environment.. at times frustrating

1.0
May 22, 2012
Recommend
CEO approval
Business Outlook

Pros

401K retirement plan is excellent

Cons

Amex bought out Thomas Cook and couldnt find a compariable position

3.0
May 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Great work life balance within certain departments. Friendly people. Pay/benefits were pretty good.

Cons

Too much politics. Not enough communication from VP and above to managers. If you're not one of the favorites, you don't get recognized for your hard work. No accountabilty from dept. leaders for their mistakes.

Viewing 18424 - 18426 of 18,640 Reviews

Glassdoor has 21,998 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.