American Express reviews

4.1

81% would recommend to a friend

(18,633 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,633 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
May 30, 2009
Recommend
CEO approval
Business Outlook

Pros

Excellent compensation, job recognition, benefits, pay raises. American Express values it's employee's and understands a company's success begins with happy employee's, and retaining it's customers.

Cons

Career development and advancement needs to extend into other areas, if one area for advancement isn't obtainable or available. Advancement should not be up to just one manager. Development and advancement should be taken very seriously and the employee's manager should help the employee to the best of their ability.

5.0
May 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Great I.T. Team! Best I.T. manager and director I've worked with in my long term tech career.

Cons

The Pinnacle Travel Service team. Supervisors, especially Lora is very demorilizing. Lots of racial and demoralizing harrassment toward others is tolerated in the service center environment.

4.0
May 25, 2009
Recommend
CEO approval
Business Outlook

Pros

People are great - smart, nice, talented, lots of integrity Generous vacation time

Cons

Salary is not great You spend too much time bldg PowerPoint presentations and not enough time adding "real" value to the company Pretty political environment - a lot is about who you know, how you position things, and what "wins" you grab for yourself

Viewing 18436 - 18438 of 18,633 Reviews

Glassdoor has 21,991 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.